Customer Care

Window or Door Problems? No Worries, One Call Does It All!

When you choose Matt Lamberth for your window and door replacement needs, you receive durable products and professional installation. However, from time to time every product needs general maintenance. Caulking can crack or peel. Windows, when opened or closed wrong, can get stuck and accidents happen.

Fortunately, when you choose CLP for your window and door replacement needs, you also get Worry Free Windows and Doors for Life. And that means if you have a problem—serious or small—we'll fix it for free.

When You Choose CLP, Your Problems Are Our Problems

At CLP Home renovations, you don't have to deal with the manufacturer when you have a problem; we deal with the manufacturer for you. No long, frustrating phone calls; No back and forth emails. And even if they won't cover it—we will. Once you call the CLP Customer Support Center, the original team that installed your windows is notified; Or if it's been several years, a service technician is called. He'll come out and examine the problem, then fix it or order the parts to do the job.

Your needs are met quickly and painlessly. If your problem is serious, the team is sent out right away. Smaller issues may be scheduled later based on the amount of service calls on the calendar. We will prioritize based on the seriousness of the call. Most importantly, you are covered for 100% parts and labor. If your screen is coming loose, we'll repair or replace it. Caulk cracked? We'll recaulk. So whether you're a new customer or an existing customer, you can rest easy because we'll be there to take care of your window and door needs, no matter what.